Please help me I'm the novice in Zooppa.

New post
pishisjuda
pishisjuda

Posted on: Dec 09, 2009 05:31am

Quote

I have uploaded my video for participating in The Challenge competition, after I’ve recieved an e-mail (Wed, December 9, 2009 12:25:52 AM) with confirmation that my video is uploaded and it will be online during an hour. But it is not. I’ve wrote to support service of Zooppa but still no answer. The question is how much time it takes to see your video on-line? I’ve coded my video in .flv format, maybe Zooppa prefer another format .avi for example.

Thank you for your answers.

cauthier
cauthierPro_badge_small

Posted on: Dec 09, 2009 05:44am

Quote

It should be up, not sure why it wouldn’t be. Flv should work fine, but I know they have been updating the uploading process, so maybe that has something to do with it? I’m sure someone from Zooppa will contact you in this forum or e-mail soon enough. :)

KirkZooppaUSA
KirkZooppaUSA

Posted on: Dec 09, 2009 10:35am

Quote

Hi Pishijuda,

We are having a small error with our uploading system. Until it is resolved, you must upload a thumbnail image with your video, for the entry to post to the website.

We should have this issues fixed very very soon. I apologize for the confusion.

Take care,

-Kirk

pishisjuda
pishisjuda

Posted on: Dec 09, 2009 11:31am

Quote

Thanks everybody for your help, now it is everything clear and I have done it, my first video is uploaded=).

KirkZooppaUSA
KirkZooppaUSA

Posted on: Dec 10, 2009 11:07am

Quote

We have fixed the upload bug. You can upload with, or without, a thumbnail image.

Thanks for your patience.

Kirk

New post